After Sale Service
This optional module offered to manufacturers keeps end of production activities in check. Keeping production going needs good after use measures in place to avoid delays.
The functionalities offered by ExpandX ERP:
Customer Complaints
Handle post purchase customer complaints from customers
Generating Annual Maintenance Contract and Plant Maintenance Task
Conduct maintenance checks on your plants and machinery on time.
Task/checklist generation
Create checklist of all issues faced by the machine that needs to be resolved
Task/ Checklist Assignment to Service Engineer
Assign generate checklist to service engineer to resolve problems
Task/ Checklist Completion from Service Engineer
Service Engineers can update the checklist according to the rework activities conducted for machines