After Sale Service

After Sale Service

This optional module offered to manufacturers keeps end of production activities in check. Keeping production going needs good after use measures in place to avoid delays.

The functionalities offered by ExpandX ERP:

Customer Complaints

Handle post purchase customer complaints from customers

Generating Annual Maintenance Contract and Plant Maintenance Task

Conduct maintenance checks on your plants and machinery on time.

Task/checklist generation

Create checklist of all issues faced by the machine that needs to be resolved

Task/ Checklist Assignment to Service Engineer

Assign generate checklist to service engineer to resolve problems

Task/ Checklist Completion from Service Engineer

Service Engineers can update the checklist according to the rework activities conducted for machines

Explore the Benefits of ERP