FAQs

The implementation of ExpandX ERP can take anything between 2-4 weeks. Implementation of ERP includes:

• Setting up of users, roles and privileges
• Adding data to master tables
• Training/Workshop
• Trial and query resolution

The functionality of ExpandX ERP is largely defined by the configuration settings. It is highly customizable. Our implementation engineer would help in updating these settings as per your processes.

The ExpandX ERP system has regular releases with new enhancements. We also take up new enhancement specific to our clients. However those are payable based on the complexity of the requirements.

ExpandX ERP covers end-to-end processes required by any manufacturing or a trading company. There are “core” modules that are required by all and there are optional modules that may or may not be required like GST module or Tally integration module. Please refer Solutions for further details.

When we receive a request for free trial, we provide free login credentials for our clients. They can use the system and try out various features for next ten days. However this comes with the disclaimer that the data is deleted at the end of free trial.

We use the best in industry data security standards. ExpandX ERP provides role based access to data. This ensures that the data is accessed based on need basis by the responsible person. The ExpandX ERP access can be limited to company network. The servers used are also highly secure servers. The data at rest is in encrypted form. Thus the data is secure and remains your asset always.

There are various channels to get support for ExpandX ERP. Once a company is onboarded ExpandX ERP platform, we add its users to WhatsApp support group that is specific to the company they belong. Besides that we assign an implementation and support manager for every client, who ensures that the issue resolution is done within acceptable time.

Please register for a demo. Once a request for demo is received, we plan it online, according to your convenience.

ExpandX provides integration with following third party applications:

• GST
• Tally
• Indiamart
• Zoho (Accounts)
• SMS/WhatsApp
• ONDC

ExpandX ERP is a modular system and so it can be easily integrated with third party applications. We undertake integration of client applications (if not in above list) as new enhancements. However these enhancements are payable based on the complexity of the requirement.

All businesses that are into manufacturing and/or trading are supported by ExpandX ERP.

ExpandX ERP is a cloud based platform that supports multiple companies and their users concurrently. It is scalable and the users can be added as and when required. It is also a “multi-company”, “multi-location” and “multi-store” system that can handle complexities that come with it.